Livestream FAQ

1. I've purchased tickets to the live stream.  How do I watch it?
In order to access the live stream page you will need to be signed into your account you created when checking out. Once you login to your account on your computer or phone, our site will know if you purchased tickets and you will be able to see the stream at this page (which will be live on the day of the show)!

Showtimes:

Saturday, October 24th, 2020 at:
  • 14:00 PDT (Los Angeles)
  • 17:00 EST (New York City)
  • 22:00 BST (London)
  • 23:00 CEST (Paris, Berlin, Barcelona)
2. Can I buy tickets for my friends?
Of course! Once you’ve purchased more than one item with a ticket included, just email tickets@singlemusic.com with your friend’s email and an account will be set up for them!

3. Can I watch the live stream on my TV? What about my phone? 

Yes, The player is HTML5, so as long as your phone supports HTML5 video viewing you can definitely use your phone!

For TVs - Cast/Airplay are the best options. Some TV or device browsers cannot load video in this format. Specific requirements are available here.  

4. Will this live stream be available for viewing later?
If you cannot join us live, ticket-holders will get a chance to replay the show after it has been broadcasted. We hope you can join us live though!

5. I have another question!
No problem, email Livestream Support